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Forum Discussion

Eric W.7's avatar
Eric W.7
Explorer | Level 4
5 years ago

how do i stop dropbox from showing on my c drive but keep it on my d drive

 HI thanks for reading this. all of a sudden my dropbox is showing up on my c drive and my d drive Windows 10 bascially what's on the c drive is a duplicate of the d drive.   As it is now d...
Desktop
Setting up the apps
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Eric W.7's avatar
Eric W.7
Explorer | Level 4

Dec 10 09:35

update

i've been having a re look at this.

i think you are correct i'm not backing  up as the only 'new' files and folders on my c drive is dropbox (211gb)

somehow dropbox is loading onto  my c drive now instead of my d drive.

 

If i delete dropbox folders from my c drive, dropbox.com puts them in the deleted folder ie i lose them all.

so somehow i need to stop dropbox from loading onto my c drive and return to loading on my d drive.

 

fyi i have two pc's side by side running independatly of each other.

computer 1 has dropbox on c and d drives This is the computer we've been discussing.

computer 2 has dropbox just on d drive 

 

Dropbox is not syncing between my devices. I think because my computer 1 hard drive is full. at least that's the error message i am getting.

 

 

Eric W.7's avatar
Eric W.7
Explorer | Level 4
5 years ago

hi, contacting dropbox support is vertually impossible.

chat never connects, emails take days to go back and forth and voice support is only avail for business accounts which is what we changed to and now are back on plus.

 

is there another way to get support? ie chat or voice with a community member? 

 

here's our issues

We were on business plan changed back to plus

when we did so somehow dropbox started showing up on our c drive and our d drive ( we only want it on d)

we were able to get chat support, uninstalled and reinstalled, seemed to work then we lost the dropbox icon

 

we've uninstalled and reinstalled

we now have 3 or 4 copies of dropbox on the pc using up huge space. 

we get the dropbox icon intermetently and when we do get a permissions error.

 

does anyone have any ideas how i can connect with some one who can help me either via voice or chat?

 

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