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dropbox icon missing from the menu bar

dropbox icon missing from the menu bar

Naima-Dragon
Explorer | Level 4
Go to solution

Hi community,

All of the sudden, the dropbox icon has disappeared from my mac menu bar. It happened a few weeks ago, but I see that everything would synch up by seeing the green check mark appear. But today, some files don't seem to synch up as it shows the little blue circle. So I am not sure what is going on.

I've spent some time researching and it seems like uninstalling the app was a step that could help. But every time I try to move the app to trash it shares the following message

Screenshot 2023-08-30 at 10.54.58 AM.png

I am not sure how to close it. I've logged out from the browser. I've removed the app from my sidebar. I tried to move the app to trash and got the same message again. I turned off my computer. Now I really don't know what to do.

I have some work file to turn in and I'm stuck.

Help please

10 Replies 10

Megan
Dropbox Staff
Go to solution

Hi @John72, I'm glad to see you managed to resolve this! 

 

If you need anything, we'll be one post away! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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