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Forum Discussion
alan78
6 years agoNew member | Level 2
all 'FILE EXPLORER' FILE icons flashing whenever dropbox is running
As of today drop box is causing the file icons in ANY/ALL open explorer windows to flash constantly between the correct icon image and the default windows 'no icon' icon.
if i KILL the dropbox proc...
Lusil
Dropbox Staff
Sorry to hear that you’re still having trouble with this and thank you for taking the time to share your feedback with us, RonAZ1 and clevercrow1.
RonAZ1, I’ve sent you a ticket to the email address connected to your Community profile so that we can have a better look into this together. When you have the chance, please check your inbox and we’ll take it from there.
clevercrow1, I’m sorry to hear about your frustration and I do understand how important this is for you.
I was able to find your ticket that’s been forwarded to a specialized member of my team and have made sure to pass all your comments along to them.
I’d recommend continuing to troubleshoot with them as they have internal tools that will help the investigation towards the correct path.
As soon as they have more info on the matter, they’ll get back to you via email. Rest assured, they’ll do their best to assist you.
If there’s anything else I can help with, please don’t hesitate to get back to me. Thanks!
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