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Forum Discussion
Won't stop indexing on Mac
I installed the mac dropbox update and the application began indexing my files. It has now been stuck for the last few days. I can only access some files. Many are now only available through dropbox....
Hi Everyone,
Thanks for your patience while we investigated. We have confirmed that the problem with resyncing has been resolved with macOS Sonoma 14.1. Users should not experience a resync when upgrading to 14.1.
Upgrading to 14.1 will prevent resyncing, but it will not resolve this issue for users who have already become 'stuck' on the resync upon upgrading to 14.0. We can help, but we're asking that users contact support for individual assistance.
Regards,
Ben
1. Log out of current user.
2. Log in as any other user.
3. Log out of 2nd user.
4. Log back into original user.
If you don't have multiple users on your computer you can create one in the settings app.
Just tried ahhyeah's trick. Unfortunately, it didn't work out for me. Perhaps I didn't stay long enough on the 2nd user account (which I simply created for this purpose and it didn't have Dropbox).
I also paused the syncing and started it again, now it shows I have 79 files (for 12 ko) in queue. I have no idea what it is. Could it be 'alias' files? Dropbox was never quite useful for handling those.
We're almost 20 days into using MacOS Sonoma.
My Dropbox has been updated to version 185.4.6054, but in reality, nothing has changed.
File indexing is still stuck.The 185.4.6054 Dropbox update in my case brought back thumbnails for most files. I'm happy this is working again. But along a few old bugs, such as receiving an alert such as "Can't bring these files online-only as some of them are still open" (they aren't) and Finder being more sluggish than it was. And I have more files which are still "Synchronising" for a couple of hours.
