Forum Discussion

Explorer | Level 3

3 years ago

Windows app for s-mode not working

The windows app for s-mode does not work anymore. It freeze during the log in process. An app upgrade gone wrong?

Hannah
3 years ago
Sorry to jump in here, harsve!

Do you perhaps have some kind of security app, like an antivirus, VPN, firewall, etc. installed, that could be blocking the app from working correctly?

Dropbox Staff

Hey harsve, sorry to hear you're having issues with this.

Can you please let me know if you're getting any specific error or if you're getting stuck on a particular screen?

If you could send us a screenshot, I'd appreciate it.

Thanks!

Explorer | Level 3

3 years ago

Here is a screenshot of the frozen log in. I´m using an HP-laptop.

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