Windows Explorer gets slow when trying to access Dropbox a local folder in my hard drive.

[ponge77]

I use dropbox business for my work and found that when I try to access my dropbox folder or files syned in my pc hdd, it gets significantly slow within certain period of time.

I synced dropbox file as offline so all my files saved in local hdd and when I access dropbox files through pc app, it is very slow to move and access among files and folders.

I tried to reset the dropbox app and even my pc hundred times but it lasts only few days and gets back to slowness.

[Megan]

Hey @ponge77, let's jump right into this! 

If you locate your local Dropbox folder, right click on it and check its Properties approximately how many files do you see there? 

Also, if you try to quit the app temporarily, and then access the same content do you notice a difference? 

Let me know more, and we'll take it from there!

[ponge77]

Hi

I also tried to uninstall dropbox app and test many times but all the same as no change.

The size of the folder is 78.4GB

Additionally, this messege appeared recently and never goes off or finish in right cornor of bottom taskbar.

Thanks.

[Hannah]

Hey @ponge77, does this only happen with your Dropbox folder and no other folders on your computer?

Also, if you close the Dropbox app and try to replicate the issue, does it persist?

[ponge77]

Hi

I used to keep all the local dropbox files and folders remain, and only try to index them everytime I reset my dropbox app due to slowness issue.

I suspect that might be the cause so last night I removed all the saved local files and folder and reset my dropbox app from nothing.

Now it looks ok to me without any remained sync stuff on my taskbar.

I will keep using it for a while and if it happens again, I will come back to you.

Thanks.

[Hannah]

Okay, @ponge77, thanks for keeping us in the loop.

If anything changes, let us know and we'll continue investigating.

[ponge77]

Its so dissappointed moment that I found my dropbox got slow again this morning.

I reset the dropbox app from nothing again LAST NIGHT!

I have no idea how to handle this problem as it has been a year this problem teased me till now.

This is a serious problem to me as it related directly to my work.

You querry doesnt allow me to upload the movie clip that I have taken so I can't show you how bad it looks of that slowness.

Please email me for the further contact to solve this problem.

I can send you the video clip for the problem.

Thanks

Soo

[removed per Community Guidelines]

[ponge77]

I think the follwoing post is the one that I am suffering;

https://www.dropboxforum.com/t5/Create-upload-and-share/Dropbox-folder-in-File-Explorer-in-Windows-1...

[Megan]

Hey @ponge77, does it help at all if you close the app temporarily, and then try to access your Dropbox content? 

Or do you notice the same behavior? 

[ponge77]

It shows the same behavior when I close the app and access the dropbox folders.

It doesn't help at all.