Re: Windows 10 - Tray Icon Red Box with a white 1 in it

paross · ‎08-02-2017

My dropbox tray icon has a small red box with a white "1" in it.

What is that? Nothing in the settings indicates a problem.

Mark · ‎08-02-2017

It means you have an unread Notification.

For example a new share or an update to a Paper Document.

Click on the icon and then on 'Notifications' to see what it is.

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View solution in original post

Mark · ‎08-02-2017

It means you have an unread Notification.

For example a new share or an update to a Paper Document.

Click on the icon and then on 'Notifications' to see what it is.

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

paross · ‎08-02-2017

Thanks, that was driving me a little crazy!

For Google's sake:

[Solved]

[Answered]

Ed · ‎08-03-2017

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access it here: http://bit.ly/2lNKIxT

Thank you!

Ed G
Community Manager @ Dropbox
https://dropbox.com/support

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Mapletech · ‎10-28-2017

That's nice that you want to tell us to put our tray tables up and seat backs straight and other information that we didn't ask for, but you're taking the notification space from the main purpose of Dropbox - whether or not our files are synced. I shouldn't have to go click on Blah Blah Blah self-aggrandizing messages to clear it up - popups and annoynaces are what I expect of a free service, not a paid one. Send us an email if you want, but make sure the interface doesn't annoy our daily work.