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Forum Discussion
Dropbox won't start on my Windows 10 computer
I noticed that the dropbox icon was not in my apps tray, so I tried to start it manually, clicking the icon on my desktop. Nothing happens - win 10 task manager shows that it starts, but the program disappears from the list again.
Restarting my pc doesn't do the trick, clicking on the dropbox.exe file doesn't do the trick. I checked the start up settings, nothing strange there (task manager again). I just cannot start Dropbox - it seems to be blocked or something. Dropbox updater is running though....
Is there any way I can repair this without having to go through a de- and re-install and re-sync for 2 days?
- I would do all of that yes.
Remove all references to Dropbox in the registry. Remove any .exe references etc. to Dropbox. Restart computer.
Try a reinstall from www.dropbox.com/downloading
it gets weirder....
I decide to uninstall anyway - since that's the best advice I can find on this issue - but now windows 10 won't let me uninstall dropbox!
So I cannot start it, I cannot use it, I cannot uninstall it .... what the heck do i do now? Remove all links to dropbox in the register?
- Mark
Super User II
I would do all of that yes.
Remove all references to Dropbox in the registry. Remove any .exe references etc. to Dropbox. Restart computer.
Try a reinstall from www.dropbox.com/downloadingJust did a re-install. Seems to work fine now (got a scare because 2 days of work seemed gone, but are in 'conflicted files'...)
Hi niesvb,
Try going to
C:\Program Files (x86)\Dropbox\Client or
C:\Program Files\Dropbox\Client
And run:
DropboxUninstaller.exe
If you cannot, you could try deleting with ccleaner or another tool.
Regards
Hi Team
I have had this same issue twice now and I have to say that it is really starting to bug the heck out of me. I have no issues with my other cloud storage programme, none and never. Only Dropbox. I think the level of support has something to be desired as well, I feel that there isn't a solution that just corrects this permanently. My Dropbox has been starting (that's it) for about 2 weeks, it only happened when I decided to resync a larger folder. Up until that point, I was doing a folder at a time to avoid this issue. If Dropbox can't handle large volumes of syncing, what is the point of even having it? Almost over it, sick of uninstalling and reinstalling, thinking that I might just upgrade my Google Drive where I have no issues.
Hi oraco,
Although I don't read a question, I want to advise you to get in touch with Dropbox Support. They helped me well, after 5 days of trial and error, everything runs perfectly again. Good luck!
- Jane
Dropbox Staff
I'm encountering the same issue (since upgrading to Windows 10). The Dropbox icon is no longer down in the lower right corner on the System bar. And when I load it from the windows program search the icon appears briefly, just to say "Starting," then disappears. I've already done a re-install and nothing has changed.
