We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

DBM4's avatar
DBM4
Explorer | Level 3
2 months ago

The Dropbox window shows a smaller copy of the window superimposed upon it distorting the image

Has anyone seen this issue, and if so, how did you fix it?
Desktop
desktop app
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey DBM4, we would definitely suggest uninstalling the app, restarting the computer and then reinstalling it, since restarting the device didn't help.

 

Let us know how it goes!

DBM4's avatar
DBM4
Explorer | Level 3
2 months ago

Could you provide a link to installation instructions?

  • DBM4's avatar
    DBM4
    Explorer | Level 3
    2 months ago

    As I want to this correctly as your website says:

     

    Delete my Dropbox
    If you delete your account, your data will be gone forever.
    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      2 months ago
      DBM4 wrote:
      Delete my Dropbox
      If you delete your account, your data will be gone forever.

      That's if you delete your account. That has nothing to do with uninstalling the software.

       

      Could you provide a link to installation instructions?

      Then just install from here.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!