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Forum Discussion

DBM4's avatar
DBM4
Explorer | Level 3
2 months ago

The Dropbox window shows a smaller copy of the window superimposed upon it distorting the image

Has anyone seen this issue, and if so, how did you fix it?
Desktop
desktop app
DBM4's avatar
DBM4
Explorer | Level 3

I have rebooted numerous times since this began, have quit and relaunched as well.  Before I uninstalled and reinstalled Dropbox I wanted to bring this problem to the community to see if there was a less invasive way to address this problem.

 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey DBM4, we would definitely suggest uninstalling the app, restarting the computer and then reinstalling it, since restarting the device didn't help.

 

Let us know how it goes!

  • DBM4's avatar
    DBM4
    Explorer | Level 3
    2 months ago

    Could you provide a link to installation instructions?

    • DBM4's avatar
      DBM4
      Explorer | Level 3
      2 months ago

      As I want to this correctly as your website says:

       

      Delete my Dropbox
      If you delete your account, your data will be gone forever.
      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        2 months ago
        DBM4 wrote:
        Delete my Dropbox
        If you delete your account, your data will be gone forever.

        That's if you delete your account. That has nothing to do with uninstalling the software.

         

        Could you provide a link to installation instructions?

        Then just install from here.

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