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The Gyazo-link below shows a recording of Dropbox's icon view glitches. What could be the issue and how can I fix it?
https://gyazo.com/5640eb5ac8b3c53f1ba9208a1fe2ef9f
Hi @Luca Tubertini, thanks for bringing this to our attention.
As we're unable to view that link, could you describe what is happening to the Dropbox icons?
Could you try switching browsers to see if this helps?
Keep me updated with any progress!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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I tried with a Microsoft Edge and the problem is still there.
Can't you try a different browser to open the link? Or is Gyazo simply not trusted?
Two images are simply glitching hysterically, 200% size - 100% size - 200% size rapidly over and over, and this isn't the first time that I have experienced this with Dropbox, doesn't happen with any other app.
Thanks for the details. Could you try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Guest-mode/incognito seems to work yes, no glitching anymore.
This would mean that an extension, plugin, or other setting in the normal browser is preventing the site from working normally.
Try disabling them all, and then re-enable them one-by-one until the issue re-appears to determine which one is affecting the site.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Hi there!
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