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Forum Discussion
System icon disappears from Taskbar (Windows 10 Pro)
There's a few topics on this already, but none with my specific issue.
Dropbox app is definitely installed on my Surface Pro and I am actively using it throughout each day. However, the Dropbox...
Megan
Dropbox Staff
Dropbox StaffThank you for reaching back to me, I hope you enjoyed your weekend mcarbl!
It seems you're using the beta version of the app, which could justify this behavior. Go into your account settings on the Dropbox website and turn Early releases off.
Once you do this, make sure to re-install the stable version of the app.
Also, RBinPerson have you made sure your icons aren't automatically hidden by Windows? Is it visible when you click the small white arrow to show all system tray icons?
Hi Megan--
My icon was always visible on the taskbar tray, right next to my McAfee icon and OneDrive icon, until March 1, when Dropbox updated. Now the icon remains hidden (I have to click the up-arrow to reveal the other taskbar icons to see the Dropbox icon). I want the Dropbox icon to be visible on the taskbar tray again. I've gone into Settings and told it multiple times to "select which icons appear on the taskbar." Once I do that, it does appear. However, if I turn off my computer or restart it, Settings turns that selection off, and the Dropbox icon no longer appears on the tray.
Raymond
- Megan
Hi RBinPerson!
Interesting behavior there, although I have to admit that it sounds like your OS might be the culprit behind this.
Are there any pending OS updates for your device?
One more thing you can try is uninstalling the app and re-installing it in order to see how this is going to go.Hi Megan--
Uninstalling and then reinstalling the desktop app solved the problem! Thanks.
Raymond- MeganAwesome news RBinPerson!
That's what I want to hear. If you need anything else, you know where to find us!
I see the same exact behavior, this just started recently, and it is annoying!!
Dropbox tech support: Please take this seriously and fix it!!
I am having the same issue. It started just this week. Dropbox 144.4.4491. I doubt if it is Dropbox. I would bet is is something Microsoft has screwed up within an update. I would also like to se if anyone can find a fix for this. I turn the slider switch to on, and the next day the switch is back to off. Does anyone know a registry override for this so we can overrule Microsoft?
There have been no Microsoft Windows updates for me since this started. With the last Dropbox revision, the same problem was happening. I was told to uninstall the desktop app, and then reinstall it. That fixed the problem. Then Dropbox released an update, new version 144.4.4491, and the same problem started again. It's Dropbox, not Windows.
