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Re: Remove trash from explorer context menu

Remove Dropbox options from the context menu.

pgr
Helpful | Level 6

Hi, recently Dropbox has started cramming my Explorer context menu with all of these options I mostly don't plan to use:

 

pgr_0-1677930157754.png

Come on. Do you think it's ok to just dump all your stuff in there? If every app on my PC would do the same, would I have to manage dozens of entries on that menu? This is terrible UI design, it's bloat, it's disrespectful of your users.

 

How do I turn that off? I only use "Copy dropbox link", not the others.

 

Thanks.

33 Replies 33

christianius
Helpful | Level 5

Hi Walter, 
Thanks for replying.
Dropbox V200.4.7134
Windows 10, Build 19045.4412
Noticed problem a few days ago, but not sure how long it's been ongoing.
Best, C.

peachyroar
New member | Level 2

I also have this problem. I first noticed today, 5/29/24.

 

Windows 10 Pro 19045.4291

Dropbox 200.4.7134

 

Pretty frustrating.

Hannah
Dropbox Staff

Hey @peachyroar, are the options you see on your end the same as the ones that the users above are seeing?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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peachyroar
New member | Level 2

Dropbox context menu screenshot.png

Slightly different, still way too many.

Megan
Dropbox Staff

Hey @christianius, thanks for the heads up! 

 

As Rich mentioned earlier, there is no option in the desktop application to turn them off and we would not recommend attempting to manually disable these capabilities. 

 

Your feedback regarding our Dropbox desktop application has been very valuable and I will endeavor to make sure your voice is heard.

 

I'll forward your feedback to the appropriate areas so we can continue to improve.

 

If you need something else, please let me know and I will be more than happy to help every step of the way. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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christianius
Helpful | Level 5

Hi Megan, 
Ok, thanks for listening, and hope you guys manage to fix the issue 👍
Cheers, C.

pgr
Helpful | Level 6

Hey @christianius what is your trick to get some engagement here?

I couldn't help noticing that I post my issue, nothing happens for months, but as soon as you wrote "me too!" you got not one, but 3 different Dropbox moderators to participate!?! Great!

And then they write to you like I don't even exist 🙂

How do you do it? Are you a paying customer or something?

christianius
Helpful | Level 5

Hi pgr, 
I'm sorry that you've had to wait so long for action on your post (assuming action will follow the exchange).
I've done nothing in particular, but yes, I do happen to be a paying customer and maybe that's making all the difference. 
I guess what's important is that our issue has received attention, albeit belatedly in your case. Let's hope there's a resolution in the works 🙂
Cheers, C.

PJG
Explorer | Level 4

Dropbox has started cramming my Explorer context menu. This is mad. I am thinking of uninstalling the desk app.

Crazy !

Nancy
Dropbox Staff

Thanks for your post, @rhkrhk

 

We appreciate your feedback on this and it’s been passed along to our team. 

 

Let us know, if you need help with anything else.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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