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Nousmedis
3 years agoHelpful | Level 6
Recent Dropbox - Mac 12.3 Monterey support
The official support page relating to Mac OS Monterey 12.3 Dropbox compatibility is 2 months old now, and Apple just released (April 2022) first beta version of 12.4 and patched 12.3 with 12.3.1, but...
- 2 years agoHi everyone,We wanted to provide an update on availability of full support for macOS 12.5 and higher to more customers. We’re continuing to expand our rollout through May 2023, and anyone interested in receiving this updated experience earlier can join our beta now.If you haven’t already received the update, you can expect it between now and the end of May 2023. We’re also working directly with a small subset of customers with complex configurations to ensure their migration is as seamless as possible.Here’s how you can join our beta:
- Basic, Plus, Professional, and Family plan customers: Turn on early releases and keep an eye out for a notification to opt-in
- Standard, Advanced, Enterprise, and Education customers: Contact your Account Team or Customer Support for more information
The updated experience is more integrated with macOS and comes with some changes that are consistent with macOS requirements. For more information, please visit our Help Center.Thank you.
jparet
Helpful | Level 6
Dropbox has updated the Monterey article on their website.
It seems we might have to wait until november for full functionality to return.
https://help.dropbox.com/installs/macos-12-monterey-support
Michael B.10
3 years agoExperienced | Level 13
jparet wrote:Dropbox has updated the Monterey article on their website.
It seems we might have to wait until november for full functionality to return.
https://help.dropbox.com/installs/macos-12-monterey-support
I find Dropbox rollout and communication very confusing. I have been using Dropbox betas since April and have the fileproviderd extension, CloudStorage location and third party functionality since then, with all latest versions of macOS, including Ventura. There are others posting in the community in the same situation.
I have a simple Dropbox Plus account, not Teams or Business or Enterprise. I suspect that it is not being rolled out to these, but Dropbox have not said this AFAIK.
Meanwhile they put out these apparently contradictory statements in scattered threads about solution coming in fourth quarter or November.
It really feels like the right hand doesn't know what the left hand is doing.
- zaak3 years agoCollaborator | Level 9
Meanwhile, the article fails to mention that SmartSync has a ton of other issues on 12.5. Also, in the last few weeks, I've noticed the problems getting worse instead of better. Here are the real issues and none of these have work-arounds.
1. Folders that and project files (packages) that aren't local always show 0K as the size. Super annoying.
2. The sync status icons are a total mess. First, they often don't change/refresh properly and you have to manually open/close folders to see the proper icon. Second, they are often plain wrong. For example, a folder that is online/local shows all the files as online but the folder icon shows a cloud. Or local/synced files show the "open" checkmark instead of the filled checkmark.
3. The biggest problem of all is that the Modified Date for folders and bundles actually gets changed when you sync. This is a nightmare. More on that here:
https://www.dropboxforum.com/t5/Create-upload-and-share/Smart-Sync-changes-quot-modified-quot-date-o...
For anyone who cares, this is all happening on a regular old Dropbox Plus account. You couldn't pay me to mess around with their beta software. This is just core stuff that needs to be fixed. Also, I can't imagine that these issues have anything to do with what type of account you have as long as you have SmartSync. It's all basic SmartSync core functionality. Or non-functionality.
Dropbox SmartSync is an NFT. Non Functioning Technology.
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