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agj60's avatar
agj60
Explorer | Level 4
4 years ago

Can't install Dropbox on Mac M1 with macOS Monterey

The installer just doesn't start. Digging on console I found this:

Apparently is a problem with its signature.

 

Any help?

 

  • Hi agj60, thanks for posting today.
     
    Could you try downloading and installing the offline installer from this link?
     
    Keep me updated with any progress!
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    Hi agj60, thanks for posting today.
     
    Could you try downloading and installing the offline installer from this link?
     
    Keep me updated with any progress!
    • agj60's avatar
      agj60
      Explorer | Level 4

      Oddly enough, the original installer mounted as a volume, even if not launching directly from the .dmg file. From the mounted volume I was then able to install it.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        Glad to hear it's working now, agj60.

        Enjoy your week ahead!
    • Edmos's avatar
      Edmos
      Explorer | Level 4

      I had the same problem on MacOS 12.2 and reinstalling via the file you provided worked. Thanks.

      • Cosmobeard's avatar
        Cosmobeard
        New member | Level 2

        Same thing happened to me a comment ago. (on Mac OS 12.2 as well).

         

        The DropboxInstaller.dmg does nothing when I either double click or right click/open. The version that the CS agent linked in this post did open when double clicking. I'm on an M1Max so maybe it's an Apple Silicone issue.

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