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agj60's avatar
agj60
Explorer | Level 4
4 years ago

Can't install Dropbox on Mac M1 with macOS Monterey

The installer just doesn't start. Digging on console I found this:

Apparently is a problem with its signature.

 

Any help?

 

Desktop
Installing
Mac
Setting up the apps
  • Jay's avatar
    Jay
    4 years ago
    Hi agj60, thanks for posting today.
     
    Could you try downloading and installing the offline installer from this link?
     
    Keep me updated with any progress!
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Hi agj60, thanks for posting today.
     
    Could you try downloading and installing the offline installer from this link?
     
    Keep me updated with any progress!
    • agj60's avatar
      agj60
      Explorer | Level 4
      4 years ago

      Oddly enough, the original installer mounted as a volume, even if not launching directly from the .dmg file. From the mounted volume I was then able to install it.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago
        Glad to hear it's working now, agj60.

        Enjoy your week ahead!
    • Edmos's avatar
      Edmos
      Explorer | Level 4
      3 years ago

      I had the same problem on MacOS 12.2 and reinstalling via the file you provided worked. Thanks.

      • Cosmobeard's avatar
        Cosmobeard
        New member | Level 2
        3 years ago

        Same thing happened to me a comment ago. (on Mac OS 12.2 as well).

         

        The DropboxInstaller.dmg does nothing when I either double click or right click/open. The version that the CS agent linked in this post did open when double clicking. I'm on an M1Max so maybe it's an Apple Silicone issue.

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