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Forum Discussion
Recent Dropbox - Mac 12.3 Monterey support
The official support page relating to Mac OS Monterey 12.3 Dropbox compatibility is 2 months old now, and Apple just released (April 2022) first beta version of 12.4 and patched 12.3 with 12.3.1, but...
- Hi everyone,We wanted to provide an update on availability of full support for macOS 12.5 and higher to more customers. We’re continuing to expand our rollout through May 2023, and anyone interested in receiving this updated experience earlier can join our beta now.If you haven’t already received the update, you can expect it between now and the end of May 2023. We’re also working directly with a small subset of customers with complex configurations to ensure their migration is as seamless as possible.Here’s how you can join our beta:
- Basic, Plus, Professional, and Family plan customers: Turn on early releases and keep an eye out for a notification to opt-in
- Standard, Advanced, Enterprise, and Education customers: Contact your Account Team or Customer Support for more information
The updated experience is more integrated with macOS and comes with some changes that are consistent with macOS requirements. For more information, please visit our Help Center.Thank you.
Anybody else getting a kick out of all the "kudos" and "leveling up" in the Community here as a result of calling out Dropbox?
"Your post is awesome."
from zero to hero.
You nailed it - Dropbox SmartSync is an NFT - Non Functioning Technology.
The business community, especially the users of Dropbox are most impacted by this issue. As a user dependent upon several thousand of PDF I have to access, the work around is unsatifactory.
When I contacted Dropbox at the suggestion of Adobe support, I was received with hostility at the call center. Aside from being discurteous the Dropbox representative chose to put the blame Apple and me, the customer. Companies that point fingers eventually suffer.
I will ask our IT to find an alternative solution. Companies such as Dropbox live on recurring revenues and that's how they measure performance - they appear to be more concerned about customer retention than managing change.
Management team - why should we be paying for a service that is not working, at a minimum suspend all fees with the release of Monterey 12.3.
