No Option to "Make Available Offline."

[Jayson L.]

Honestly, this seemingly late "bringing to the forefront" (I guess you'd call it) of the whole "Online Only" vs. "Make Available Offline" thing has been more of a headache than a help, if I may offer my opinion.

I purchased a new ultra-portable Windows computer which has a 256GB SSD on board, but I plan on using my Dropbox files with it, and I have well over 256GB worth of stuff in my Dropbox.

The thing is that I'm often in situations in which I need offline access to my files.

So I purchased a 1 TB microSD card, which will never leave its slot in this machine. Heck, I can't even retrieve it, it seems.

I mounted it so that it isn't considered "Removable Media" by the computer, and then I proceeded to install Dropbox on the computer, with the intent of using the 1 TB card exclusively for Dropbox content...offline.

I left my machine to sync overnight, and what do you know? Everything has a stupid cloud next to it.

I have no option to "Make Available Offline," either in the file/folder context menu or in the Dropbox application > Preferences > Sync menu.

If this is by design, it's a pitifully stupid design.

I'm going to whatever lengths I can to make this work the way I envision, but I'm going to be awfully disappointed if Dropbox doesn't respect use cases that might not necessarily conform to a narrow definition.

If it's an issue with a recent update to the application, then please bug the developers posthaste.

[langshipley]

Hi uk49s, thank you for sharing that. Yes, I've already tried that and it didn't fix the problem. I've googled all the solutions I could possibly find online and tried most things before coming here to ask for help. 

[Hannah]

Hey @mroman, sorry to jump in here, but it looks like you don't have any Dropbox options in your right-click menu.

Can you please hover over the Dropbox icon in your system tray with your mouse and let me know the sync status and version of the app?

[Hannah]

Hey @langshipley, did you perhaps recently update your computer to Windows 11?

[LUNARWAVE]

Same situation for me since updated to WIN11 22H2.

WIN10 is working fine. Please look into the 22H2 changes.

[langshipley]

Hi, yes. I am on Windows 11. I stated that in the main section of my initial post, along with the version of the Dropbox app I am using. 

[Rich]

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@langshipley wrote:

Hi, yes. I am on Windows 11.

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Was Dropbox already installed on the computer when you updated to Windows 11, or was Dropbox installed after the computer was already on Windows 11?

[langshipley]

My laptop came with Windows 11. I installed Dropbox onto the laptop, and it worked fine. Since then (it's been about 6 months), there have been a few updates to Windows 11, so I would say that Dropbox was already installed and working fine before the latest update to Windows 11. 

Current version of Windows 11: Windows 11 Home 10.0.22621, Build 22621

Current Dropbox app version: 159.4.5870

Thank you.

[mroman]

That is correct - I have no Dropbox menu. Dropbox is synced. There are no issues with syncing. 

I just checked again after starting up today, and I still do not have a Dropbox context menu. 

Version is current stable version: 159.4.5870

[TERRACE_87]

Yes

[langshipley]

Hi there, just checked my Windows updates settings. My current version is Windows 11, version 22H2. Not sure if it makes any difference. And it's up to date.