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Forum Discussion

ianmh's avatar
ianmh
Helpful | Level 6
2 years ago

New icon showing up in macOS dock

Today, a Dropbox icon appeared in my dock that wasn't there before.  Does anyone know a way to disable it and go back to the old behavior, where the only Dropbox UI was the menu item?
Desktop
desktop app
Mac OS
  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everybody,

     

    We have resolved this issue. Quit and relaunch your Dropbox app to remove the icon from your dock. In some cases, caching issues require a second quit and relaunch. Please let us know if this issue persists and I will pass that information onto the appropriate team.

     

    Regards,

    Ben

scottorchard's avatar
scottorchard
Explorer | Level 4
2 years ago

I'm having the same issue, unexpected icon and can't seem to hide or remove the icon.

 

MacOS Ventura 13.3.1 (22E261)

Dropbox v172.4.7555

  • dr_chicken's avatar
    dr_chicken
    Helpful | Level 5
    2 years ago

    I have the same issue. Dropbox appeared in my dock today, clicking it takes me to my Dropbox folder, clicking quit does nothing. If I use the quit option in the top bar, the app quits and both top bar and dock icons disappear. Both come back when I reopen Dropbox.

     

    Desired behavior is to have Dropbox running/syncing in background without a dock icon showing.

     

    MBA M1 2020

    MacOS Ventura 13.3.1

    v172.4.7555

     

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