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There is a new PC folder (labeled PC) created in the new backup program that backs up my files on the internet (dropbox.com) only . However, that same folder does not appear on the Dropbox App on my iPhone or on my PC (dropbox folder) - so none of the new files that are downloaded to the internet sync with the iPhone App. When I manually place files in the Dropbox folder on my PC, it will then sync with my iPhone dropbox app.
There use to be a file in the dropbox folder labeled for my Dell Computer name, and that file still exists, but it does not back up to that file as it use to before this new backup program existed. Almost all the files in that Dell Computer name folder have now disappeared.
How do I automatically sync new files to my desktop PC dropbox folder, and therefore also the iPhone App, without manually having to do so?
I don't think drop box is supposed to work this way.
Hey @martinipete, thanks for your feedback about the backup feature here.
I've made sure to pass it on to our team.
As for your question, indeed, if you have the backup feature enabled and then just copy the same files into the Dropbox folder, you'd be storing the same files twice.
So, to avoid that or work around that, you could disable backup and just move/copy the files you want to your Dropbox folder.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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This is a big feature downgrade. I often accessed files I had backed up from my iPhone for reference. It makes me rethink why I have this service. Very disappointed.
This is complete and utter non-sense to disable this feature. This is the only reason I pay for Dropbox. I need to be able to access my files on my Mac while I am out and about on my iPhone and iPad. Why in the world would you disable this feature and not have the ability to re-enable it? Is there any update as to if this function will be available again? I just renewed my plan for the year a couple weeks ago and now I cannot even use Dropbox how I would like. I am very disappointed in this breakdown and would like to cancel if this feature will no longer be available in the future. Such an oversight...
So you are just manually pasting items into a folder in your dropbox account? Makes it difficult to always go back in and remember to back up things manually. I reference client work often and have to go back into files all the time. Terrible to have a workaround when there was a feature that was previously working well.
Hi there!
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