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Re: "MOVE" no longer available

'Move' is no longer available on the Dropbox site in my browser

RubinRolong
Explorer | Level 4

Anyone else having this issue?  Solutions?  I've tried with different browsers and it's the same thing. 

5 Replies 5

Jay
Dropbox Staff

Hi @RubinRolong, thanks for bringing this to our attention.

 

Could you attach a screenshot showing what you're describing? Are you moving a file or folder?

 

Which browsers have you tried already?

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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RubinRolong
Explorer | Level 4

a folder to another folder. There is no MOVE option available. I've tried all browsers 

No move option .png

Jay
Dropbox Staff

Could you show the the entire screen, showing exactly what kind of folder you're trying to move? Are you on the Files page on the Dropbox site? 


Jay
Community Moderator @ Dropbox
dropbox.com/support


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RubinRolong
Explorer | Level 4

I cannot show the entire screen.  There is legal information that is privileged.  Where is the "MOVE" icon? Last week it was there now it's not available. I'm seeing other people are also having a similar issue. Yes I am on the file page. 

Jay
Dropbox Staff

Most likely it is related to the page you're on, or the type of folder you're trying to move, as we're not experiencing this on our test devices. Is it a private, shared or team folder?

 

 


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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