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Carl8's avatar
Carl8
Helpful | Level 6
2 years ago

Mac Sonoma/conflicted copies and app isn't loading

Not sure if the two are related (Sonoma and the conflicted copies) but I opened my dropbox this morning (after installing Sonoma last night) and all my shared folders had been replaced with conflicte...
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  • Carl8's avatar
    Carl8
    2 years ago

    Hi Jay, I called Apple today and they advised me to create a new user profile and download the app there. It worked, so we isolated it to my main user profile. But in the end, I simply signed out of my dropbox account from the preferences tab, and then re-started the app. It worked. 

     

    Hope this helps you and any others with a similar issue.

     

    Thanks again. 

Carl8's avatar
Carl8
Helpful | Level 6

Hi Jay, I called Apple today and they advised me to create a new user profile and download the app there. It worked, so we isolated it to my main user profile. But in the end, I simply signed out of my dropbox account from the preferences tab, and then re-started the app. It worked. 

 

Hope this helps you and any others with a similar issue.

 

Thanks again. 

bcortier's avatar
bcortier
Explorer | Level 3
2 years ago

Hi, I got the same issues yesterday (conflicted copies) following the macOS to Somona. At the moment, I doesn't restart my dropbox agent (version 183.4.7058). Hope, they will be a fix of the dropbox agent soon

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