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Installation Failed Error Code 1073741795

Installation Failed Error Code 1073741795

The TechJedi
Helpful | Level 5
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I keep getting the same error over and over again.

I have tried every suggested resolution and nothing has worked. Anyone?

TheTechJedi_0-1639185416440.png

 

 

150 Replies 150

indraj436
Explorer | Level 4
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I keep getting the same error over and over again.

Please help, how to resolve this error.

indraj436
Explorer | Level 4
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I am facing the same problem while installing the latest version of dropbox.

I tried all the possible ways to solve the problem, but still not solved and showed the same error again and again.

Walter
Dropbox Staff
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Hey @indraj436, sorry to hear about this.

Just to clarify, have you performed an advanced reinstall yet? 

Note that if you're on the Basic plan, there's a limit on the devices you can connect to your account. If you have more than 3, you'll need to remove any that are putting you over the limit and try to install the desktop app anew. 

Keep us posted!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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humus
Helpful | Level 6
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Hello,

 

I have the same issue, I already performed the advanced reinstall.

 

Thank you

Walter
Dropbox Staff
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Hey @humus, thanks for joining the discussion and sorry to hear you're having issues with this.

Since this persists after an advanced reinstall, I'd recommend getting in touch with our support team as they'll be able to assist further with account and device specific information.

You can also let me know your ticket ID in order for me to look it up in our system. 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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humus
Helpful | Level 6
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I already had mails exchanges with direct support (Ticket #15804954). We ended the discussion with this message :

According to my research and the screenshots you provided, the problem you’re experiencing appears to be caused by another app or service you’re using, not by Dropbox. We’re unable to provide support for third-party apps or services.

The best way for you to get assistance with the problem is to reach out to the company that makes the app or service for support. I’d also suggest searching in the Dropbox Community.

 

I will try to upgrade to windows 11 now to see if it helps.

 

 

 

humus
Helpful | Level 6
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nothing better on windows 11.

 

I could download and install v.112.3.254 but unable to login, asks me to download latest version.

 

I made every update possible on my computer (drivers, OS, ...). It is a Lenovo E15 gen2.

indraj436
Explorer | Level 4
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Hi Walter

 

Yes, I have tried the advanced reinstall, but still facing the same problem.

I am on the basic plan but using only three devices. 

indraj436
Explorer | Level 4
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Hello Humus

 

I have tried the advanced reinstall, but still facing the same problem.

humus
Helpful | Level 6
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I tried everything as well, nothing would work. Did someone find a solution?

Need more support?
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