Installation Failed Error Code 1073741795

[The TechJedi]

I keep getting the same error over and over again.

I have tried every suggested resolution and nothing has worked. Anyone?

[AppoCaly]

Hi @Megan,
I cannot create a ticket as I have a free account.

However, I have exactly the same problem as the other users here. The last version I could install was 120. It stopped syncing and it is not possible to update due to the described error.

[Emmet]

Our engineers are aware of the 'Installation failure: Error code 1073741795'. We apologize for this inconvenience and are working to find resolution.

[yho123456]

Thanks @Megan, I probably wouldn't have found that link just on myself. I have reported the issue and mentioned that I am willing to help test things if this is helpful to the dev team.

[mtesta]

I can't believe there is no resolution to this issue. . .I'm seriously contemplating using a different service. I need to have access to my data on all my devices. This is nuts. 

[Megan]

Awesome job there, @yho123456! Thank you for taking the time to mention it here, and also for helping out the team with this! 😊

Also, @mtesta, please bear with us. I know this isn't ideal, but our team is working hard in order to get this resolved. I'll definitely make sure to update you when I hear back from them.

If you need anything else, let me know. 

[rigadin]

I did the full reinstallation https://help.dropbox.com/fr-fr/installs-integrations/desktop/advanced-reinstall and still the same !

What a big s. !

[humus]

Any news from the dev team?

[mtesta]

Seriously, this needs to be addressed. It's been weeks. 

[JenTo]

It looks like DB support rolled the other threads into one https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Installation-Failed-Error-Code-1073741... and it's been marked "solved" because the engineers are aware of the issue and working on finding a resolution, we're sorry for the inconvenience. 

[JenTo]

@Megan I trust DB support will update everyone whose posted to this thread or the other threads that were rolled into it. Thanks