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Re: Dropbox installation failed with errord code -1073741795

Installation Failed Error Code 1073741795

The TechJedi
Helpful | Level 5
‎12-10-2021 05:17 PM
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I keep getting the same error over and over again.

I have tried every suggested resolution and nothing has worked. Anyone?

TheTechJedi_0-1639185416440.png

 

 

  • 3 Likes
  • 150 Replies
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150 Replies 150

AppoCaly
Helpful | Level 6
‎03-24-2022 02:38 AM
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Hi @Megan,
I cannot create a ticket as I have a free account.

However, I have exactly the same problem as the other users here. The last version I could install was 120. It stopped syncing and it is not possible to update due to the described error.
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Emmet
Community Manager
‎03-24-2022 03:01 AM
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Our engineers are aware of the 'Installation failure: Error code 1073741795'. We apologize for this inconvenience and are working to find resolution.

yho123456
Helpful | Level 6
‎03-29-2022 11:04 AM
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Thanks @Megan, I probably wouldn't have found that link just on myself. I have reported the issue and mentioned that I am willing to help test things if this is helpful to the dev team.

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mtesta
Helpful | Level 6
‎03-29-2022 11:10 AM
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I can't believe there is no resolution to this issue. . .I'm seriously contemplating using a different service. I need to have access to my data on all my devices. This is nuts. 

Megan
Dropbox Staff
‎03-30-2022 01:23 PM
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Awesome job there, @yho123456! Thank you for taking the time to mention it here, and also for helping out the team with this! 😊

 

Also, @mtesta, please bear with us. I know this isn't ideal, but our team is working hard in order to get this resolved. I'll definitely make sure to update you when I hear back from them.

 

If you need anything else, let me know. 

Megan
Community Moderator @ Dropbox
dropbox.com/support


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rigadin
Explorer | Level 4
‎04-03-2022 11:55 AM
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I did the full reinstallation https://help.dropbox.com/fr-fr/installs-integrations/desktop/advanced-reinstall and still the same !

What a big s. !

 

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humus
Helpful | Level 6
‎04-06-2022 01:44 AM
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Any news from the dev team?

mtesta
Helpful | Level 6
‎04-06-2022 07:22 AM
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Seriously, this needs to be addressed. It's been weeks. 

JenTo
Helpful | Level 7
‎04-09-2022 06:59 AM
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It looks like DB support rolled the other threads into one https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Installation-Failed-Error-Code-1073741... and it's been marked "solved" because the engineers are aware of the issue and working on finding a resolution, we're sorry for the inconvenience. 

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JenTo
Helpful | Level 7
‎04-09-2022 07:07 AM
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@Megan I trust DB support will update everyone whose posted to this thread or the other threads that were rolled into it. Thanks

 

 

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