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I'm having issues locating Dropbox as a path when accessing the Numbers & Files app on my iPad.

I'm having issues locating Dropbox as a path when accessing the Numbers & Files app on my iPad.

Bill_Lee_Jr
New member | Level 2

I’ve followed some other threads on this issue, but have not had success with the potential solutions offered there. I also didn’t see anything very recent, so figured I’d start a new thread. I seem to be having some issues with Dropbox integration with native iPad apps. 

 

My specific example: I can open an Excel file through the Dropbox app, but when I tried to use the Numbers app to access the file, I don’t see Dropbox as an option for file location. I also don’t see Dropbox as an option in Files or Excel. I have deleted and reinstalled Dropbox, restarted the iPad multiple times and ensured all apps have been updated, but to no avail.

 

Any assistance is appreciated.

1 Reply 1

Megan
Dropbox Staff

Hey @Bill_Lee_Jr, I hope you're doing well!

 

In regards to the Files app on your iPad, have you tried these steps at all? 

 

As for Excel, you should be able to open related content that is stored in your Dropbox account. If you check your connected apps here, do you see it there?  

 

Feel free to also let me know the current OS you're using, along with the Dropbox version installed to your device. 

 

Keep me posted!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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