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I can't install the Dropbox desktop app on my new MacBook Air

I can't install the Dropbox desktop app on my new MacBook Air

yanfei wu
Explorer | Level 4
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MacBook Air 2023 , can't installed dropbox desktop app, can't complete setting

11 Replies 11

yanfei wu
Explorer | Level 4
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Hi

 

Yes sure it will be helpful to solve this issue, need you help indeed

 

Screenshot 2566-08-22 at 22.56.21.png

Jay
Dropbox Staff
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The screenshots you posted earlier indicated that you are at the maximum of 3 devices for your Dropbox Basic account, so you can't add this computer.

 

You'll need to access this page and remove devices until only 2 remain, so that you can add the computer to your account.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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    Jay Dropbox Staff
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