Apps and Installations
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Hello,
I'm running Fedora 40 and cannot install Dropbox on my computer. After downloading the .rpm file from the Dropbox download page, it will run through the installation and daemon install process, give me a Dropbox icon in my apps but this will not activate anything after attempting to launch the program.
I have no antivirus, firewall is not an issue and I have only one device.
It used to work up until a short while ago but is now completely inaccessible. I've seen all the suggested possible solutions but none of them solves the issue. Is Dropbox even worth the trouble these days? It seems not but I don't give up easily.
Fresh suggestions welcome. Thank you.
Hi @philk949, thanks for bringing this to our attention.
Just to check , have you performed an advanced reinstallation of the program to see if this helps?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi Jay, yes I have run the advanced install but with the same result, complete with the 'No Internet Connection' false error message.
Do you have any proxy, VPN, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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No, none of the above.
Hey @philk949, hope you don’t mind me jumping in. Have you also tried our offline installer here?
If this still doesn’t help, we can log a ticket for you next and look into this.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi Nancy, thanks for jumping in. I tried the offline installer to which you directed me but the tar file, after extraction, produced nothing but an empty folder. The folder's properties say it is over 200Mb but opens to emptiness. While I was doing all this I received another pop-up informing me my computer is currently offline (utter nonsense).
Dropbox is a bad joke.
One more thing. You know what I find hilarious? Through all this, because of my efforts to get this rubbish working, I keep earning badges! It's like being decorated by Hitler as the Russians are knocking on the door.
Thanks for giving that a go, @philk949. I just logged a ticket for you, so we can investigate this further. Please reply to it, when possible.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Thanks Nancy, ticket breceived.
Phil
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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