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BryanmMac's avatar
BryanmMac
Explorer | Level 4
7 months ago

I can't access the Documents and Download folders on my Mac

've lost access to my Documents and Downloads file on my mac - help?? I started a thread back in July and have created workarounds. When it asked whether I wanted to sync/back-up Desktop, Documen...
Desktop
desktop app
Dropbox Backup
  • Megan's avatar
    Megan
    7 months ago

    Have you tried out the steps my colleague, Hannah provided in this thread on how to revert your content back to their original locations? 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey BryanmMac, when you say that your Documents and Downloads are missing: do you have problems locating them both locally, and online when looking at your Dropbox account? 

 

Would you mind checking your events page, and letting me know what you see there? The Events page at www.dropbox.com/events gives you an overview of all activity in your account including files events (adds/edits/deletes). 

BryanmMac's avatar
BryanmMac
Explorer | Level 4
7 months ago

Hi Megan, I want both folders to remain on my MAC and not be located within my Dropbox file system. I don't care if I lose sync access.

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Have you tried out the steps my colleague, Hannah provided in this thread on how to revert your content back to their original locations? 

    • BryanmMac's avatar
      BryanmMac
      Explorer | Level 4
      7 months ago

      Thanks, Megan. I was able to manually deleted and move the folders over. 

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        7 months ago

        We're glad to hear it's sorted now and thanks for keeping us in the loop too BryanmMac 

         

        See you around the Community and take care! 

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