We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
ostbeyer
2 years agoNew member | Level 2
How to migrate a Dropbox folder from one PC to another?
Dear all,
I have a shared physical Dropbox folder on my old PC with all the "original" data in it, which is synchronized with the Dropbox cloud storage.
Now this PC is broken and I want to ph...
- 2 years ago
ostbeyer wrote:
But in order to download the files automatically, I first need to designate a location on the hard disk, don't I?
But where do I do that?
When you install the Dropbox application it will create a Dropbox folder in your user profile, though you have the option to select a different location during the install process.
Megan
Dropbox Staff
Hi catstepmum, if you created a new account, and linked it to the new device, then that would explain why it's empty.
Have you clicked on the above link I provided about the syncing status? Also, this email refers to Dropbox Transfer, not your Dropbox account.
catstepmum
2 years agoExplorer | Level 3
I didn't mean to create a new account. When I clicked on the Dropbox icon on my new computer it was empty. I've clicked on the syncing status link that you sent but as the folder is empty (apart from the one folder I've laboriously transferred by going back to my old computer, copying it onto an external hard drive and then moving it into the empty Dropbox) I don't see how this helps. And I don't understand why my 'new' Dropbox account is telling me I'll lose the transferred folder today unless I upgrade. It's no big deal in the sense that i've got a copy of it, but it does mean that I now have to stop using Dropbox with my co-editors and find some other way of sharing files. To be fair, I've never really understood why Dropbox did all this for free, and I'm not all that surprised to be asked to pay. But I already do the editing for nothing, as, I guess, a service to my section of the academic community. I realise that sounds pompous.
Yours,
Ann
- Megan2 years agoDropbox Staff
Hi catstepmum, the email states that the transfer would no longer be active after 1 day, not that the content would be deleted.
The link for that transfer would break.
As for your desktop app on the new device, you should be able to link it to your Dropbox account (the one you used to use on the old device), and your content would automatically sync to the new computer.
Provided you used a different account (especially if the account was new, therefore empty) it'd appear as empty.
- catstepmum2 years agoExplorer | Level 3
Dear Megan,
Thanks for this. I don't understand what is meant by 'the transfer will no longer be active' - I've never had a message like that before. As long as the folder is still there, I guess that's fine. I'm afraid I still don't understand how to link the Dropbox on my new Mac to my old account. I did try, but didn't get anywhere - I don't have a record of any password I'd used for the old account (never needed one for day to day use, but I presumably originally had one) but I couldn't find a way to change it - it wouldn't accept the computer sign-in password or the fingerprint recognition or any of the things it was asking me for in order to send me a link to change my password. But I'll try again. Thank you for your patience. I am relieved that my folder is not going to be erased - that's something. If my folders are not being erased after a certain time, I guess I could simply just use this new Dropbox, and transfer stuff out of the old one if I need it. Basically I only really need folders relating to the edition of the journal we're currently working on - I rarely need to consult the folders relating to past editions and can do that via the journal website anyway, once each edition is published. Could you just tell me whether the fact that the transfer is not active will affect my work with the co-editors I share files/folders with?
Yours,
Ann
- Jay2 years agoDropbox Staff
Hi catstepmum, if those co-editors are going to be using that Transfer link to download the files, they won't be able to access it after it expires.
The best option would be to create a shared folder, and invite them to the folder, if they need to edit, delete or add files.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!