Apps and Installations
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Using an iPhone 5C running iOS 9.1 and Dropbox 4.0.4. The iOS Dropbox app itself is only 55.8 MB in size, however my iPhone is reporting that Dropbox is using a total of 300+ MB in Documents and Data. I have zero files marked as "Offline" within the Dropbox app, so the app should not be storing any Documents or Data locally on my iPhone.
I realize the Documents and Data referenced are most likely the result of recent files being cached by the app, but if this is the case, is there any way to manually clear that cache? Or set a limit of cache size? Currently, uninstalling and reinstalling the app is the only solution I've found, which is far from what I'd consider a "solution". I have to uninstall the app, reinstall it, sign in, wait for 2-factor auth code to enter, set up my Passcode again, set up the Camera Upload again...just a horrible overall process just to clear out the cache.
There are other apps which allow you to either set a cache size, or some that include an option to manually clear the cache. Either one of these options would be better than nothing at all.
I literally just bought Dropbox Plus to offload images on my iPhone to conserve space. iCloud does this automatically but I've used Dropbox before and liked it so I went with you guys.
I came here to solve this issue. Two years in and you haven't fixed it? That is not a good sign and I will have to end my subscription. Very dissapointing and quite perplexing why you would not make it a priority. It's literally the only reason I use Dropbox on every other device (offload media to conserve space).
Ik heb een iPhone 5 S en een gratis Dropbox account. Is die knop dan ook zichtbaar? Ik zie de knop helaas niet!
@Herma wrote:
Ik heb een iPhone 5 S en een gratis Dropbox account. Is die knop dan ook zichtbaar? Ik zie de knop helaas niet!
Ja, de knop bestaat op de iPhone 5S. Het bevindt zich in Instellingen op het tabblad Account. Of het daadwerkelijk iets doet, staat nog ter discussie.
it is under the gear-wheel (settings)
- camera upload
-offlinedata
-code
-help
-legal
-app version
- last off (or something like that, I have german set)
- delete search
- HERE: delete cache
I think you will find it
Your Dropbox has a settings button on the personal icon that has clear cache no need to delete and reinstall this frees up your memory easy check it out
Thanks, the problem was already solved
how can I indicate that my problem has been resolved
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