You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi SBering, welcome to our Community! 

     

    It sounds like the error message you're getting is a Windows related one. 

     

    Could you temporarily disable any antivirus or firewalls you may have running on your computer and try again? If you still get the same results, please send us a screenshot so that we can have a visual too.

     

    Also, have you tried to restart your device? 

     

    Keep me posted, and we'll take it from there! 

    • Mirage81's avatar
      Mirage81
      Explorer | Level 3
      2 years ago

      same problem here ... just received my new PC and tried to install dropbox.
      Allready disabled all Firewall and Antivirus, still the same message. Fault message is in German. 

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey Mirage81, thanks for posting here! 

         

        Have you tried to click on the blue hyperlink, on the bottom left to check solutions for this issue? 

         

        Keep me posted!

  • TAnon's avatar
    TAnon
    Helpful | Level 6
    2 years ago

    Dropbox version 174.4.5852 is the last version I can install. - Windows 10

    newer Versions ==> error

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey TAnon, thanks for bringing this to our attention.

       

      Can you give us a bit more info on the errors you're getting with the newer versions?

       

      If you can even send us a screenshot, that would be really helpful.

       

      Thanks in advance!

  • Mickey M.1's avatar
    Mickey M.1
    Explorer | Level 4
    2 years ago

    My dropbox on Win 11 somehow stopped auto updating. It's still 174.3.5762. I have another Win 10 PC and it's updated all right. I even tried to manually update but got error. How can I fix it?

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 years ago
      Mickey M.1 wrote:

      I even tried to manually update but got error. 

      Which was?

      • Mickey M.1's avatar
        Mickey M.1
        Explorer | Level 4
        2 years ago

        Can't finish install and get an error message 0xc000007b.

    • Nathanisaac's avatar
      Nathanisaac
      New member | Level 2
      2 years ago

      First of all disable your antivirus software, sometimes Antivirus software can interfere with Dropbox updates if it fails, you can uninstall and reinstall Dropbox. I think these steps must work

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