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Forum Discussion
Error message 0xc000007b upon installation.
I can't get the app to install on my laptop. I keep getting the error message 0xc000007b and nothing suggested seems to work.
Am I destined to not have this app on my laptop?
Stacy
new version also works
https://www.dropbox.com/downloading?build=185.4.6054&plat=win&type=full&arch=x64
Megan
Dropbox Staff
Dropbox StaffHi SBering, welcome to our Community!
It sounds like the error message you're getting is a Windows related one.
Could you temporarily disable any antivirus or firewalls you may have running on your computer and try again? If you still get the same results, please send us a screenshot so that we can have a visual too.
Also, have you tried to restart your device?
Keep me posted, and we'll take it from there!
same problem here ... just received my new PC and tried to install dropbox.
Allready disabled all Firewall and Antivirus, still the same message. Fault message is in German.
- Megan
Hey Mirage81, thanks for posting here!
Have you tried to click on the blue hyperlink, on the bottom left to check solutions for this issue?
Keep me posted!
Hi Megan,
sure, it just send you to a general help page.
Dropbox installer failed to start - Dropbox Help
In my case nothing helps. I have a blank/new Win 11 installation, no additional Firewall, Antivirus Software. Even disabled the Firewall and Windows Defender, same result.
I tried the offline installer (even different versions), but same result.
