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Error 500 when trying to access the Dropbox website

Error 500 when trying to access the Dropbox website

kmnyc
New member | Level 2

Unable to access dropbox website or my files - keep getting this message :

Error (500)

Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home.

65 Replies 65

Hannah
Dropbox Staff

Hey everyone, thanks for alerting us to this.

 

Our team is aware of the issue and is currently working on a solution.

 

You can keep an eye on the Dropbox Status page or this thread for any updates.

 

Thanks.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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NB141
Collaborator | Level 8

Yep ... Dropbox is down see the status page  😞

 

Dropbox Status

NB141_0-1716911796494.png

 

Bast00
New member | Level 2

When are you gonna fix this?

OldMacITGuy
Helpful | Level 6

Looks like Dropbox is back up now.

Rich
Super User II

The issue seems to have been resolved and the website is accessible once again.

 

1b8547f3172fd791b71240452360ecc1.png

 

Ckrockenberger
Explorer | Level 4

Approximately 4 hours after recognizing this "Error 500" prompt on the homepage, it was resolved on my end after a page refresh. 

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Top contributors to this post

  • User avatar
    Ckrockenberger Explorer | Level 4
  • User avatar
    Rich Super User II
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    OldMacITGuy Helpful | Level 6
  • User avatar
    Bast00 New member | Level 2
  • User avatar
    NB141 Collaborator | Level 8
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