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Error 500 when trying to access the Dropbox website

Error 500 when trying to access the Dropbox website

kmnyc
New member | Level 2

Unable to access dropbox website or my files - keep getting this message :

Error (500)

Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home.

65 Replies 65

ginapang
New member | Level 2

Same here! I'm having the same issue

 

ginapang_1-1716911459116.png

 

 

Rich
Super User II

@jarndtx18 wrote:

... however it did work on Saturday but I didn't' have time to download the lectures when I went into it today i got an error message on the Dropbox website.


The website is currently experiencing an issue. The Dropbox team is aware and are working on it.

Ckrockenberger
Explorer | Level 4

This morning, I attempted to login to the Dropbox browser home page. Currently receiving an "Error 500" message. Restarted my computer, attempted multiple browsers (Chrome / Edge), hopped on my cell network, and asked coworkers to try and login, nothing from any of those angles. Anyone else having this issue? Thank you!

 

2024-05-28 11_46_29-Dropbox and 18 more pages - Work - Microsoft​ Edge.png

mtobelman
Explorer | Level 4

Same here, files are synching but we cannot access the website. I use the webpage when I need to generate a link to really large files. HELP!!!

 


Screenshot 2024-05-28 at 11.51.08 AM.png

carsjam
New member | Level 2

Same thing. I tried new browser window, clearing my cache, updating my browser... Super frustrating and worrisome.

 

RohanSukhija
New member | Level 2

Hey! 
I'm getting this Error across all pages:


Error (500)

Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home


I've tried incognito as well but that didn't help!

Ruan1
New member | Level 2

I have the same error, it must be something temporary, I hope the technicians start to solve this problem.

 

Regards

Mk42
New member | Level 2

Hi, Dropbox is down where I am (Slovenia) and I cannot ever access help and support. Can anyone here please let them know about this?

 

Thanks!

M

Kuldeep2002
New member | Level 2

hi my dropbox showing error whenever i tried to open

JMoellmann
New member | Level 2

I am currently having issues with past and present links to my folders. All past links, or links presently being shared go to an 500 error message. They where working last week, I'm not sure why they stopped suddenly today. I've tried using the share directly from the site and this too does not work. 

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Top contributors to this post

  • User avatar
    Ckrockenberger Explorer | Level 4
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    Rich Super User II
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    OldMacITGuy Helpful | Level 6
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    Bast00 New member | Level 2
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    NB141 Collaborator | Level 8
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