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No Access

Error 500 when trying to access the Dropbox website

kmnyc
New member | Level 2

Unable to access dropbox website or my files - keep getting this message :

Error (500)

Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home.

65 Replies 65

docbpa
New member | Level 2
5/28/24
 
Hi. I can not get on to the dropbox website. Is the service down or is there some other issue going on?
 
Thx

yanij
New member | Level 2

Same thing here, Error 500

maram1
New member | Level 2

Same here 

 

Eutard
New member | Level 2

Hi Dropbox.

 

your site is down and its great hitting chat bots and dead ends. also downgrading a service causes a blocked popup....do you guys even use your own product??

Stokes84
New member | Level 2

I'm also getting this error on Chrome and Firefox. I've cleared all Dropbox cookies. 

sarateel
New member | Level 2

Also receiving this error

mavriq
New member | Level 2

Same here

mnaulty
New member | Level 2

Dropbox is down for my entire team. NAHJ. my email is [personal information removed per the Community's Guidelines] Error 500 

Claire L.5
New member | Level 2

Me too; can't access support either

themitchwebber
New member | Level 2

I am getting an error message.  I have cleared cash.  White screen when I log on.  Sometimes error 500.  

Need more support?