Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Unable to access dropbox website or my files - keep getting this message :
Error (500)
Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home.
The issue seems to have been resolved and the website is accessible once again.
Si por favor verificar por qué me sale ese error
My whole department is only getting the Error (500) page on dropbox when we try to do anything today. Whether it is uploading, logging in, or clicking old share links, all we get is the Error page...
My Dropbox account appeared like this just now. I don't exactly know what happened. This just happened all of a sudden right after I connected my Dropbox account to Airtable. Can someone answer me? Thanks!
Same for us. Hopefully resolved soon.
Unable to login in to dropbox.com.
Message says "Error (500) - Something went wrong. Don't worry, your files are still safe...
Yeah... I'm getting the same thing! Weird! I started a chat but I am #46 in the que... so it must be a wide spread issue!
@Hannah I am with an organization with a business plan and I am seeing users across North America who are seeing the same error. The error is occurring in Chrome, Firefox, and Safari, and with multiple unrelated Dropbox accounts (eg. work and personal).
The main Dropbox home page will load, but after trying to log in, any following pages are generating the error.
Clearing Dropbox cookies and browser cache does not fix the issue.
Same. I have tried deleting my cache, using incognito mode, and changing browsers without it getting better
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!