Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
I wasn't sure which category to select as this doesn't relate to any of them. Dropbox.com simply isn't loading. As a site is not available right now here in Kendall Australia. Everything else loads perfectly, but Dropbox is having a major glitch and can't load at all. Fortunately I have my files available to share via the desktop app, but right now I need access to the website to share links from my account.
Hi there, @fiona h.6 and thanks for reaching out to us.
We did have an issue yesterday, but it's been resolved for hours.
Have you tried accessing our website from a different browser or a private browsing window, to see if that helps?
Keep me posted.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hannah, it was really odd because Chrome was not working and Safari was. Then I closed Safari and it wouldn't re-open there. Chrome took a full 30 minutes and then it worked. It really was like an odd glitch. OK now and using it again.
Thanks for checking in.
For sure, Fiona, and I'm glad it's working again!
If you have any other issues, let us know.
Have a great day!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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