cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
If you’ve changed your email address, now's the perfect time to update it on your Dropbox account and we’re here to help! Learn more here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox website is not loading

Dropbox website is not loading

fiona h.6
Explorer | Level 4

I wasn't sure which category to select as this doesn't relate to any of them.  Dropbox.com simply isn't loading.  As a site is not available right now here in Kendall Australia.  Everything else loads perfectly, but Dropbox is having a major glitch and can't load at all.  Fortunately I have my files available to share via the desktop app, but right now I need access to the website to share links from my account.

3 Replies 3

Hannah
Dropbox Staff

Hi there, @fiona h.6 and thanks for reaching out to us.

 

We did have an issue yesterday, but it's been resolved for hours.

 

Have you tried accessing our website from a different browser or a private browsing window, to see if that helps?

 

Keep me posted.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

fiona h.6
Explorer | Level 4

Hannah, it was really odd because Chrome was not working and Safari was.  Then I closed Safari and it wouldn't re-open there.  Chrome took a full 30 minutes and then it worked.  It really was like an odd glitch.  OK now and using it again.

 

Thanks for checking in.

Hannah
Dropbox Staff

For sure, Fiona, and I'm glad it's working again!

 

If you have any other issues, let us know.

 

Have a great day!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropbox Staff
  • User avatar
    fiona h.6 Explorer | Level 4
What do Dropbox user levels mean?