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Dropbox update pop-up keeps re-appearing on Windows 11

Dropbox update pop-up keeps re-appearing on Windows 11

lazman
New member | Level 2

Help I'm losing my mind I now have 7 pop-ups asking me to install the latest update to Dropbox last month this happened I went to Dropbox/ download reinstalled the entire thing after I uninstalled it and while that solved the issue temporarily it's back again after a new update was released what it looks like is almost a virus but it's not I'll show you the installer screens and they appear to be issued by Dropbox I don't think you can fake that but I'm not 100% sure I have scanned for viruses just as an FYI but since there's no way to reach out to actual Dropbox and tell them that we're experiencing this bug on Windows PC specifically windows 11 its is requesting UAC I say yes ad it will popup again 

lazman_0-1726768615068.png

lazman_1-1726768824537.png

 

1 Reply 1

Jay
Dropbox Staff

Hi @lazman, thanks for bringing this to our attention.

 

Are you using a personal machine or a company-managed device?

 

Do you have higher than normal UAC settings on your machine?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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