We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
paul20
3 years agoHelpful | Level 6
Dropbox support for MacOS 12.3 - can we finally upgrade?
Hi, I cannot find anywhere anyone saying that Dropbox properly supports MacOS 12.3, even though it was released weeks ago and has now been superseded by 12.3.1 with zero-day fixes. I can find discus...
UKD
Experienced | Level 12
After upgrading and being on the Beta Programme but not receiving any invite or any kind of notification within the app, I spoke to support and had to manually download the updated Dropbox application and then update it.
I have synced everything (was pretty fast considering they say if you have 300,000+ files it can take a really long time) and it is currently "updating" which as usual sucks every ounce of memory and CPU usage out of the machine. Currently I've updated 185,013,044 files and counting...
Not sure exactly what it is updating to be honest. My folder(s) (I have business and personal) are both in the same place as they were, whereas their online support page says that the folders will be moved to here: ~/Library/CloudStorage after updating.
You can see what expected changes are here: https://help.dropbox.com/installs/macos-support-for-expected-changes
Tirion2K22
2 years agoHelpful | Level 6
If your files aren't in the CloudStorage folder then you probably don't have the right update yet
- UKD2 years agoExperienced | Level 12
I'm on version v171.3.6099 which apparently is the latest version but Dropbox won;t tell you what the latest version is as far as I can tell.
So if I'm not on the latest version, what the hell is the updating doing. Currently it's on 200,000,000 (that's right, 200 million) files and increasing.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!