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Forum Discussion
Dropbox freezes and crashes my file explorer.
Hello,
I am having trouble with dropbox working through my Windows file explorer. For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer cr...
After one day of testing, they solved the problem, everything work fine again.
Walter
Dropbox Staff
Dropbox StaffHI all, for anyone who's still affected by this, could you let us know here so that we can reach out via email to have a further look internally?
I'm not running icloud on PC and it's been going on for years!
I can't even use Dropbox!
Funny thing is, I can 'browse' normally when you click on the directorys in the left plane of explorer (the tree view) but when you double click you get a freezed system for almost 1 minute! so annoying! Just fix it!
Walter, while running.
Just wish i could get live support, too hard to work off a board.
I'm still having the same issues. I cannot open any files through windows explorer, because it freezes (endless loading) as soon as I click on a folder or file.
Of course. And thank you in advance.
Hi Walter, I have this issue (windows file explorer freezing).
- Megan
Hey @FLSunshine, thanks for posting here!
When did this start happening exactly?
Would you mind clarifying your exact OS and the version of the Dropbox app you have installed on the device, please?
Let me know more, and we'll take it from there!
This has been ongoing for a very long time. As a matter of fact, I thought it was my hard drive, so i replaced that, still happening.
Windows 10 Pro
V205.4.5765
Thanks,
- Megan
Hey @FLSunshine, thanks for the info!
Do you notice this behavior only within your Dropbox folder? Also, what exactly happens and is your issue the same as the OP?
It'd help me to also have an idea of how many files you have locally within your Dropbox folder. Feel free to send me a screenshot of the folder's properties, in order for me to have a visual.
