cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We've been busy working on some major updates to the Community, so check out what's changing, what’s staying the same and what you can expect from the Dropbox Community right here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox app gives a message about updating on Ubuntu 22.04

Dropbox app gives a message about updating on Ubuntu 22.04

alreadytaken
Explorer | Level 3
Go to solution

Hello

I have installed dropbox on Ubuntu 22.04. Since a few days it complains that I need to update it. It is version 149.4.4568

I have downloaded the deb on https://www.dropbox.com/install-linux

and did run that installer.

Problems still exists.

How can I solve this?

Thank you

1 Accepted Solution

Accepted Solutions

Здравко
Legendary | Level 20
Go to solution

Hi @alreadytaken,

Make sure your Dropbox application is closed/isn't running (no any icon, dialogs, messages - like the above, etc). Next execute following command in a terminal window:

rm -rf ~/.dropbox-dist

Might needed to wait for a moment and after shell prompt comes back in terminal window, try launch the application anew. 😉 Is it working now?

Hope this helps.

View solution in original post

4 Replies 4

Hannah
Dropbox Staff
Go to solution

Hey @alreadytaken, thanks for bringing this to our attention.

 

Would you mind giving us some more info on this?

 

If you're getting a specific error message, can you also send us a screenshot, so we can look into it?

 

Cheers!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

alreadytaken
Explorer | Level 3
Go to solution

Screenshot from 2022-10-25 12-55-25.png

well, what more info do you need? I am a happy dropbox user who installed it on ubuntu 22.04 in the past using the previous mentioned guide. Now this pops up. And I can't get rid of it. If I click on update it takes me to the setup instructions. I installed it as per the instructions there, but get the same error message.

Thank you

Здравко
Legendary | Level 20
Go to solution

Hi @alreadytaken,

Make sure your Dropbox application is closed/isn't running (no any icon, dialogs, messages - like the above, etc). Next execute following command in a terminal window:

rm -rf ~/.dropbox-dist

Might needed to wait for a moment and after shell prompt comes back in terminal window, try launch the application anew. 😉 Is it working now?

Hope this helps.

alreadytaken
Explorer | Level 3
Go to solution

Thank you @Здравко 

Thank worked for me.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    alreadytaken Explorer | Level 3
  • User avatar
    Здравко Legendary | Level 20
  • User avatar
    Hannah Dropbox Staff
What do Dropbox user levels mean?