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Forum Discussion
Dropbox Icons on EXPLORER files and folders missing but visible in Open and Save As Dialog Boxes
The Dropbox icons are gone when I use the Windows 10 explorer including the . I tried everything I could find in the web to fix it without success. It took me 2 days now.
I noticed: In the Windows 10 explorer, no Dropbox icons are shown and no Dropbox context menu entries are shown ( Dropbox share..., copy Dropbbox Link, show on Dropbox)
But in most Open and Save As Dialog Boxes - like Word OpenDialog - all icons are visible, all context menu entries are shown. E.g. the Open Dialog of NOTEPAD doesn't show icons and menus.
I reeinstalled several times, ranked the overlay identifiers, moved der Dropbox folder. Now I have no idea what else I could try. May be you.
Thanks Andreas
Hello Andreas,
Did you try to update Windows?
Some time Windows 10 has some kind of issuse.
I hope that solve your problem!
Hi Serban, the Windows 10 system is up to date. Thanks
Andreas
Try unlinking your computer from dropbox and then relinking. Also, make sure your dropbox is set to start on boot?
When reinstalling dropbox, make sure to run the installer as an administrator.
Check out this article to see if your windows registry has hit the limit of 14 for special explorer badges. Near the bottom.
- Jane
Dropbox Staff
Hi Jane, I unlinked my account, I deinstalled the app, I moved the folder, I started with brandnew folder, checked the DropboxExtnn entries, all of it several times with no success.
The Dropboxfolder contains nearly 700GB. I'll give up now and will live with no icons. What makes me still wonder is that the icons are shown in COMDLG32 dialogs.
thanks
Andreas
- Jane
