You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Andreas_HH's avatar
Andreas_HH
Explorer | Level 4
7 years ago

Dropbox Icons on EXPLORER files and folders missing but visible in Open and Save As Dialog Boxes

The Dropbox icons are gone when I use the Windows 10 explorer including the . I tried everything I could find in the web to fix it without success. It took me 2 days now. I noticed: In the Windows 1...
Desktop
Setting up the apps
gagany's avatar
gagany
New member | Level 2
7 years ago

Try unlinking your computer from dropbox and then relinking. Also, make sure your dropbox is set to start on boot? 

When reinstalling dropbox, make sure to run the installer as an administrator. 

Check out this article to see if your windows registry has hit the limit of 14 for special explorer badges. Near the bottom. 

https://www.dropbox.com/help/desktop-web/sync-icons#files

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!