Dropbox Client for Linux on Ubuntu 24.04 LTS- icon not clickable.

[raulgrangeiro]

Guys, I've noticed a bug on Dropbox Client on Ubuntu 23.10 and the same occurs on Ubuntu 24.04 LTS after a installed it from scratch on my machine. It's really a bug on the app on desktop.

The problem is: the app on system tray doesnt open or show anything until the system is blocked to block screen and returns putting password. After that it works normally as it should. I recorded a short video showing the problem with you:

https://youtu.be/6a4cvtZsRWo

How can this issue be solved? Is this the right place to report it?

God bless you all!

[raulgrangeiro]

prapador if you do what I show on the video would the app show it's interface?

[aristocles]

I'm successfully using a workaround with Ubuntu 24.04 and the latest Dropbox version.

1) Create an executable file somewhere in your $HOME directory with these contents:

#!/bin/sh
sleep 5
/usr/bin/gnome-extensions disable ubuntu-appindicators@ubuntu.com
/usr/bin/gnome-extensions enable ubuntu-appindicators@ubuntu.com

As you can see, it simply restarts the appindicator extension (this is what happens whenever you lock and unlock your screen).

2) Make it executable, i.e.:  chmod +x $HOME/bin/restart-appindicator.sh

3) Create a new startup app in gnome with this data:

- Name: Restart appindicator

- Command: /home/myusername/bin/restart-appindicator.sh

[raulgrangeiro]

aristocles, I'll try what you suggested. Seems a nice way to fix it at least while we're waiting for them to fix that for good.

[strawberry-elephant]

Same problem with my Ubuntu 24.04 as well.

```

$ dropbox version
Dropbox daemon version: 206.4.6506
Dropbox command-line interface version: 2019.02.14
```

[FamGu]

Unfotunately not. It is complete unpredictiable. Sometimes it is working, sometimes not. Also on the same machine with Ubuntu 24.04 - last patch-level...

[fabd]

Thank you aristocles!

I just installed 24.04.1,  tray icon would not open the settings - so I can confirm bug is present in .1 LTS release as well.

Restarting the app indicator fixed it! I needed this only once to set Selective Sync on this new install - so I'm not going to bother with setting up a script to run the fix on every boot - hopefully DROPBOX will fix this soon.

/usr/bin/gnome-extensions disable ubuntu-appindicators@ubuntu.com
/usr/bin/gnome-extensions enable ubuntu-appindicators@ubuntu.com

[Здравко]

---

@fabd wrote:

Thank you aristocles!

... hopefully DROPBOX will fix this soon.

...

---

🙄 Hope is bliss 👼😉

[FamGu]

Well... sometimes does, sometimes not. Unfortunately, I don't know, if it is working, why it is working. So from my perspective, this is a non relyable option and the dropbox Team is still asked to support, please.

[AlanJWoodward]

This worked perfectly for me! Thank you @aristocles 

[madmax12344]

This has been a bug since the dawn of time and has been reported many times without a fix being issued. Locking the screen always makes the icon work again. Before that, it does not.