Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The local Dropbox app (209.3.3602) on my iMac is no longer connecting after I upgraded to MacOS Sequioa 15.0 (24A335).
I can only get it to work again after disabling the Firewall (Settings, Network, Firewall).
From other sources (ZDNet) I have understood that the upgraded Firewall now also blocks DNS lookup replies initiated from inside my network, so from the local Dropbox app for example.
Hoping for upgrade news from Cupertino...
Thats an odd one. I am on 15.0 same build without issues. BUT I am not using a beta version like you.
Have a try of installing https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-208-4-5824/td-p/795280 and see if that works?
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Hi Mark,
Thanks for considering this issue.
I uninstalled Dropbox 209 and installed 208.4.5824 and activated the Firewall.
The Dropbox app hangs while saying 'Connecting...' ('Verbinding maken, in my native language).
The only way to get Dropbox 208 to start working is to take the Firewall down...
Sounds like something on firewall is blocking it then.
I'd suggest a ticket to Support via www.dropbox.com/support
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
This is the solution:
sudo /usr/libexec/ApplicationFirewall/socketfilterfw --add /Applications/Dropbox.app
and for any other app that no longer seems to work on MacOS 15 (like Firefox).
Thanks Pedro!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!