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Guys, I've noticed a bug on Dropbox Client on Ubuntu 23.10 and the same occurs on Ubuntu 24.04 LTS after a installed it from scratch on my machine. It's really a bug on the app on desktop.
The problem is: the app on system tray doesnt open or show anything until the system is blocked to block screen and returns putting password. After that it works normally as it should. I recorded a short video showing the problem with you:
How can this issue be solved? Is this the right place to report it?
God bless you all!
That didn't solve for me, the command reports I have mismatched dependencies and this action breakes nautilus-dropbox, so the reinstalation doesn't continues.
Hi @raulgrangeiro,
You don't have any issue with your 'dropbox' package, so don't even try to fix it; there is nothing to fix. Everything in the package is working, as seems. What doesn't work is the Dropbox daemon - something that is NOT part of any package! So any package reinstall is meaningless (or unlikely to solve something at least).
Hope this sheds a little light on the matter.
Well, the .deb I installed was https://linux.dropboxstatic.com/packages/ubuntu/dropbox_2024.04.17_amd64.deb Not sure why it thought it was nautilus-dropbox, but that's where I am.
Dear all,
I proabably have an indicator to a solution.
I've installed Ubuntu LTS 24.04. and was frustrated to see, that Dropbox is not reacting. Although I was connected with my login. No Window to open at all.
But now - after connecting here with my account - I can open the window and select, which folders I want to sync, where dropbox should sync to and so on.
May I ask you to check, if someone else observe something similar?
@Megan: As I wrote - maybe an indicator to a final solution, if you share this with your developers?
Thank you very much in advance for your replies.
Best
Steffen
Update:
I've just tried it on another compter - also Ubuntu 24.04 installed.
There I do not have access to the client, even if I am logged in the community.
So questionsmarks again on my side.
Both machines uses Browsers, based on the Chrome-Engine and both have the latest patch-level...
Friend, as I showed on the video, if you lock your screen and return, does it open?
I don't use your desktop setup @raulgrangeiro and don't have the same issue, but in general Dropbox application (rather the daemon - the actual executable) doesn't work stable. This is not something new and often different people report different strange things appearing (sometime things disappearing). I have also issue with my Dropbox menu (no any submenu appears) and reported it multiple times - no any reaction 🤦 - Dropbox Linux application is not "first class citizen" here 🤷, unfortunately. Better don't rely that something will be changed. In your case the menu comes back at least after your trick. 😉
Have a nice day.
That's a sad thing to hear. I didn't know this was the condition of the app.
That is actually working !! ....
Step 0: quit the Dropbox if it is on...
Step 1. Reinstall that nautilus-dropbox ==> `sudo apt --reinstall install nautilus-dropbox`
Step 2. Following the instruction that say you have to run `nautilus --quit`
Step 3. Lock the screen and log-in again .... Then, magic happens
Doing this the app always shows its interface without the need to block the screen?
Same behavior after a clean installation of Ubuntu 24.04. The installation seems correct, but then the Dropbox interface does not respond; the tray icon freezes, and no settings can be accessed."
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