Dropbox Client for Linux on Ubuntu 24.04 LTS- icon not clickable.

[raulgrangeiro]

Guys, I've noticed a bug on Dropbox Client on Ubuntu 23.10 and the same occurs on Ubuntu 24.04 LTS after a installed it from scratch on my machine. It's really a bug on the app on desktop.

The problem is: the app on system tray doesnt open or show anything until the system is blocked to block screen and returns putting password. After that it works normally as it should. I recorded a short video showing the problem with you:

https://youtu.be/6a4cvtZsRWo

How can this issue be solved? Is this the right place to report it?

God bless you all!

[raulgrangeiro]

That didn't solve for me, the command reports I have mismatched dependencies and this action breakes nautilus-dropbox, so the reinstalation doesn't continues.

[Здравко]

Hi @raulgrangeiro,

You don't have any issue with your 'dropbox' package, so don't even try to fix it; there is nothing to fix. Everything in the package is working, as seems. What doesn't work is the Dropbox daemon - something that is NOT part of any package! So any package reinstall is meaningless (or unlikely to solve something at least).

Hope this sheds a little light on the matter.

[dhlocker]

Well, the .deb I installed was https://linux.dropboxstatic.com/packages/ubuntu/dropbox_2024.04.17_amd64.deb Not sure why it thought it was nautilus-dropbox, but that's where I am.

[FamGu]

Dear all,

I proabably have an indicator to a solution.

I've installed Ubuntu LTS 24.04. and was frustrated to see, that Dropbox is not reacting. Although I was connected with my login. No Window to open at all.

But now - after connecting here with my account - I can open the window and select, which folders I want to sync, where dropbox should sync to and so on.

May I ask you to check, if someone else observe something similar?

@Megan: As I wrote - maybe an indicator to a final solution, if you share this with your developers?

Thank you very much in advance for your replies.

Best

Steffen

Update: 
I've just tried it on another compter - also Ubuntu 24.04 installed.
There I do not have access to the client, even if I am logged in the community.
So questionsmarks again on my side.

Both machines uses Browsers, based on the Chrome-Engine and both have the latest patch-level...

[raulgrangeiro]

Friend, as I showed on the video, if you lock your screen and return, does it open?

[Здравко]

I don't use your desktop setup @raulgrangeiro  and don't have the same issue, but in general Dropbox application (rather the daemon - the actual executable) doesn't work stable. This is not something new and often different people report different strange things appearing (sometime things disappearing). I have also issue with my Dropbox menu (no any submenu appears) and reported it multiple times - no any reaction 🤦 - Dropbox Linux application is not "first class citizen" here 🤷, unfortunately. Better don't rely that something will be changed. In your case the menu comes back at least after your trick. 😉

Have a nice day.

[raulgrangeiro]

That's a sad thing to hear. I didn't know this was the condition of the app.

[gabby suwichaya]

That is actually working !! ....
Step 0: quit the Dropbox if it is on...
Step 1. Reinstall that nautilus-dropbox ==> `sudo apt --reinstall install nautilus-dropbox`

Step 2. Following the instruction that say you have to run `nautilus --quit`

Step 3. Lock the screen and log-in again .... Then, magic happens

[raulgrangeiro]

Doing this the app always shows its interface without the need to block the screen?

[prapador]

Same behavior after a clean installation of Ubuntu 24.04. The installation seems correct, but then the Dropbox interface does not respond; the tray icon freezes, and no settings can be accessed."