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Re: Cant establish secure internet connection

Cannot establish a secure connection after dropbox update to 111.4.472

gabriel_nemeth
Helpful | Level 6
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After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.

I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.

440 Replies 440

Daphne
Dropbox Staff
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For anyone new to this thread, please check out this post - thanks!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Alexandre Pais
New member | Level 2
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Boa noite. Estou com um problema. Não consigo sincronizar o meu Dropbox.

aparece a mensagem dropbox can't establish secure connection.

Já verifiquei data, antivirus desinstalei e instalei e continua com o mesmo problema. preciso de ajuda

midspace
Explorer | Level 4
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My PC that I previously said that was working fine with Windows 10, Version 10.0.18363, the DropBox has now stopped connecting with the same error.

It has ESET like the other PC.


It was already running DropBox 111.4.472.

The only other updates it had taken since then, are:

Discord 0.0.309

Google Chome 87.0.4280.88

Microsoft Edge 87.0.664.57

Adobe Acrobat Reader DC 20.013.20074

 

I'm going to install the Beta DropBox now.

 

Martin D.22
Helpful | Level 6
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Which anti virus do you have installed? 
In another community thread, someone suggested making Dropbox and DropboxUpdate immune from filtering would be a solution

dgschafe
New member | Level 2
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Same exact problem. Just started yesterday on both computers that I use dropbox app on my pc.

 

Connecting to dropbox website works just fine. Checked all the fixes I could find online, including here (https://help.dropbox.com/installs-integrations/desktop/cant-establish-secure-connection#secure). Nothing. It's not the wifi, not the proxy setting, not the clock, and not the anti-virus software. This is very confusing. Dropbox's best feature is the harddrive integration, and now it doesn't work.

 

Is this a bug of the most recent update? Has anyone found a fix yet?

Orome1
New member | Level 2
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Same Issue... Really need this fixed?  

fellmaster
Explorer | Level 3
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wheres page 23 and walters instructions ??

 

EricAnnegarn
Explorer | Level 4
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Down loaded beta version and problem solved. That took 8 hours to figure out!!!!!!!!!!!!!!!!!!!!!!!!

BennyTees
New member | Level 2
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Did you have to uninstall the regular dropbox before installing the beta?

Star51
Helpful | Level 5
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This is an emergency!
I am getting the error message "Cant establish secure internet connection"
All of my client files are in dropbox, so I can not work now.
this happened right after the Windows 10 update.

Need more support?