Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I have the same problem since the last update to 11.4.472. from what we are seeing we are thousands of users with the same problem. Will they provide a solution?
a mi me pasa lo mismo. ya lo desinstalé varias veces, borré los registros del REGEDIT, lo conecté en un internet sin firewall y me manda el mismo error. todo por esta ultima actualización.
Go to page 23 and follow Walter's instructions!
THANK YOU Walter!
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this erro message 'Can't establish secure internet connection...'
I've checked my time on my PC, firewall, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing found, the problems is not in my side. The only solution is to back to the older version, but if I do so, the app updates itself again and the problem comes back
Muchas gracias Walter.... 👏👏👏
My solution(based on Walter solution) has steps like this:
1) enter advanced ESS settings (press F5)
2) Click Web and Email-> SSL / TSL-> edit
3) Excluded applications-> edit
4) For Dropbox and Dropbox Update, change the mode from automatic to "Skip"
5) restart Dropbox
Hi,
I suddently get the "Can't establish secure internet connection" message which I have never got before.
My date is set correctly.
I tried to disable my NOD32 antivirus, tried to change to "no proxy", tried to add dropxbox again to the trusted apps, tried uninstalling dropbox, etc.
I have windows 7.
Nothing works 😞
I must get it to work asap for business use.
Thanks,
I have the same problem, Win 7
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!