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Forum Discussion
Can't open the Dropbox app on Macbook Pro OS 14.5. When I click, it does nothing.
Hello, after a recent repair on my macbook pro - my Dropbox Desktop App was gone, so reinstalled it and when i click on it does nothing. Doesn't open, and the Sync option is gone and it disappeared f...
Hannah
Dropbox Staff
Dropbox StaffHey joshuaelectric, do you have the small Dropbox icon in your menu bar, by your WiFi icon?
And if so, what happens when you click on it?
hi, no - that icon never arrived when i reinstalled the desktop version
- Nancy
Hey joshuaelectric. Can you also try to download the Dropbox app again via our offline installer?
Are you seeing the Dropbox icon in your menu bar after that, if you double click on the Dropbox app in your Finder > Applications folder?
I downloaded the Offline Installer, but when i double clicked, nothing happened. no installation.. what else can i try?
- Nancy
The next thing I’d suggest, in this case, is an advanced reinstall. Let me know if that helps.
I have the exact same problem as joshuaelectric on my mac mini running 14.5. Only difference is I have not yet uninstalled the Dropbox app. I am a daily user and always open the app using the black icon in my menu bar. Two days ago, the black icon disappeared. When I attempt to open using the blue icon in the applications folder, I get the message "Dropbox can't be opened."
hi, I downloaded the offline installer, double clicked the icon and nothing happened. no install. please advise, thanks!
